Ingrid Deon started her career as a journalist but caught the social media bug when she worked at a digital marketing agency. She started her own social media marketing agency in 2019 and currently works with clients such as Nestlé Canada, Kraft Heinz and Manulife Bank, as well as small businesses across Canada. Word-craft’s small but mighty team of three specializes in organic social media strategy, content creation, community management and reporting.