Conversational AI tools

Presenter:

Colin Alexander and John Cody of Trailblaze AI

Unlocking Powerful Customer Communications

As the demand for seamless customer experiences grows, businesses in the hospitality and tourism industry must adapt to provide around-the-clock service, even when staff aren’t available. Join us for this informative webinar, “Conversational AI Tools,” designed specifically for business owners in Nova Scotia’s hospitality and tourism sectors.

In this video, we will explore how conversational AI has grown beyond that of the ChatBots of old. These tools allow your business to stay responsive and engaged with potential customers when you’re not able to manage your phone or website communications.

3 Key takeaways:

• Booking Management: Learn how AI tools can automate the booking process, ensuring customers can make reservations at any time, day or night.
• Customer Inquiries: Discover how conversational AI can provide instant, accurate responses to common inquiries, helping you maintain excellent customer service even outside of regular business hours.
• Enhancing Team Productivity, Not Replacing Them: Attendees will understand how AI tools work alongside their teams, handling routine tasks and inquiries so staff can focus on more complex and personalized customer interactions, and helping to cover their off-hours.