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Analyze Customer Feedback with ChatGPT

Robert Newcombe

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Robert Newcombe of Newcombe Consulting

Discover how generative AI can transform customer feedback into actionable insights 

This webinar offers a practical, case study of using ChatGPT to analyze customer feedback, providing insights into your business’s strengths and opportunities for growth. We will go through two examples:

  1. Using ChatGPT for one-time insights and analysis, and
  2. How to build a custom GPT specific for your business and customer feedback data.


3-Key Takeaways:

  • Understand Generative AI: Learn what generative AI is and how it processes and analyzes large volumes of customer feedback efficiently.
  • Actionable Insights: Explore methods to extract actionable insights from feedback to improve services and customer satisfaction.
  • Practical Applications: See real-world examples and tools that apply generative AI in analyzing tourism-related feedback.