Analyze Customer Feedback with ChatGPT
Presenter:
Robert Newcombe of Newcombe Consulting
Discover how generative AI can transform customer feedback into actionable insightsÂ
This webinar offers a practical, case study of using ChatGPT to analyze customer feedback, providing insights into your business’s strengths and opportunities for growth. We will go through two examples:
- Using ChatGPT for one-time insights and analysis, and
- How to build a custom GPT specific for your business and customer feedback data.
3-Key Takeaways:
- Understand Generative AI: Learn what generative AI is and how it processes and analyzes large volumes of customer feedback efficiently.
- Actionable Insights: Explore methods to extract actionable insights from feedback to improve services and customer satisfaction.
- Practical Applications: See real-world examples and tools that apply generative AI in analyzing tourism-related feedback.